Many of us have been cooped up in our homes during MCO. Understandably, that would cause some of our electricity bills to rise more than usual. But 600%? That’s a stretch.
Recently, a man accused Tenaga Nasional Berhad (TNB) for overcharging his electricity bill with a ridiculous 600% increase per month during the MCO. However, the electricity company clarified that these allegations were inaccurate.
“We have checked the bill and found there was a misunderstanding regarding the calculation of the bill. The amount of the consumer’s bills for April, May and June increased by 120 per cent per month,” said TNB Chief Corporate Officer, Datuk Wira Roslan Ab Rahman in a statement taken yesterday by Malay Mail and The Edge Markets.
The TNB official said he personally met with the consumer yesterday and explained how the prorated billing method was used to calculate his bill.
He then reiterated that “as a company regulated by the Energy Commission, we are subject to the terms of the licence granted including not calculating the bill arbitrarily.”
Roslan assured consumers that this prorate method was approved by the Energy Commission to protect consumers from being overcharged. He added that consumers affected by changes in billing during MCO should contact TNB for any clarification or use appropriate channels to obtain accurate information.
You can contact TNB through the contact details below:
- TNB Careline: 1300 88 545
- TNB’s Facebook account
- Visit your nearest Tenaga Centre
Time to ask yourself if you really need to turn that air con on all day. Have you checked your MCO electricity bill?
Klang Is A Red Zone But School Sessions Will Carry On, Says Education Dept
The Selangor State Education Department (JPNS) says that school sessions in Klang will still continue as usual even though the...
Police Arrest OKU Man With Pink Tag At A Supermarket In Melaka
Police have arrested a man with hearing disabilities who was wearing a pink tag. The man was arrested at a...
Kitchen Helper From Huckleberry Damansara Heights Tests Positive For Covid-19
Huckleberry Damansara Heights just reported that one of their own kitchen helpers tested positive for Covid-19. In a statement put...
PM: Interstate Travel Between East Malaysia To Semenanjung Temporarily Banned
It looks like Malaysia isn’t going into lockdown yet, but if they consider it, they’ll let us know earlier, at...
Health DG: Third Death Case Today Is 1-year-old Baby From Semporna, Sabah
Malaysia recorded an all-time high in the number of Covid-19 cases today, 691 positive cases with 688 local transmissions and...